Health and hygiene protocols

Protocols in our facilities

• You will find certified hand sanitiser dispensers throughout our establishments; their use is compulsory
• Protective screens in customer service areas
• The lifts can only be used by one person at a time or at most by 2 people who share the same room
• Room keys will be disinfected before handing them over
• Towels and bed linen are washed at high temperature
• TV remote control and telephone are sterilised daily in all rooms
• Vent filters are cleaned regularly
• Rooms will not be occupied for 24 hours after their last occupant has departed

Protocols for guests

• Mask must be worn in common areas
• They will find hand sanitiser in the common areas
• Insofar as possible, payments should be done by credit card
• POS systems will be disinfected regularly

Protocols for our employees

• All members of staff know the new health and safety measures
• Staff uniforms are washed and disinfected daily
• Co-workers must stay at least 1.5 metres apart

Breakfast service and breakfast room are closed until further notice.